1. Learner’s Permit:
Student drivers of any age are required to hold a valid PA learner’s permit, which must be presented at every lesson. Copies of the original permit cannot be accepted per the PA Department of Transportation. The instructor must refuse to allow the student to drive without the proper permit. Should this happen the student is obligated to pay for the scheduled training session.
2. Payment Policy:
A non-refundable registration fee of $75.00 will be due at time of registration. This charge will be deducted from the total cost of the package that is purchased. At the 1st lesson half of the balance is due and at the 3rd lesson the remainder of the balance is due. Payment can be made by cash, check or credit card. Checks offered for payment that are refused by the bank are subject to a $35 charge. Delinquent accounts will be suspended pending payment and scheduled lessons will be cancelled.
3. Refund of Behind the Wheel or Testing:
If a discounted package has been purchased and a portion of the hours remain unused, the training hours already provided will be deducted from the amount paid at the standard hourly rate, then any remaining credit will be refunded to the customer. All services expire one year from the date of purchase unless previously agreed upon by management. Refunds will not be issued on accounts over one year old. There will be a $5.00 charge for any refund of a credit card transaction because of “No Service Provided.”
4. AAA Discounts:
As a AAA approved driving school, DTS provides a discount on all driving packages of six hours or more to AAA members upon confirmation of their membership information. AAA discounts do not apply to partnering school special packages or on-line courses or testing.
5. Cancellation Policy for Behind the Wheel:
24-hour notice is required for cancelling or rescheduling a lesson. Should the customer cancel a lesson within this 24-hour period or in the event that the student is either unavailable, unfit or without proper permit, a charge for that training time will be applied to the account.
6. Cancellation Policy for Testing:
Rescheduling or canceling a test within two business days of the appointment will result in a $45.00 cancellation fee which will be due prior to administering a test or deducted from the $100.00 fee.
7. Unfavorable Conditions:
DTS reserves the right to cancel a scheduled appointment in the event of weather related issues, hazardous conditions, or in the event that the instructor deems the student unfit to safely execute driving maneuvers.
DTS, as a third-party tester does charge a fee for testing whether the client is a student or not. The fee for testing is non-refundable pass or fail and must be paid in full when the test is scheduled either by cash, check or credit card.