1. Learner’s Permit
Student drivers of any age are required to hold a valid PA learner’s permit, which must be presented at every lesson. Copies of the original permit cannot be accepted per the PA Department of Transportation. The instructor must refuse to allow the student to drive without the proper permit. Should this happen the student is obligated to pay for the scheduled training session.
2. Payment Policy
All tuition is payable in advance at time of registration. Payment can be made by cash, check or credit card. Checks offered for payment that are refused by the bank are subject to a $35 charge. Delinquent accounts will be suspended pending payment and scheduled lessons will be cancelled.
3.Refund of Unused Hours
If a discounted package has been purchased and a portion of the hours remain unused, the training hours already provided will be deducted from the amount paid at the standard hourly rate, then any remaining credit will be refunded to the customer. All services expire one year from the date of purchase unless previously agreed upon by management. Refunds will not be issued on accounts over one year old.
4. AAA Discounts
As a AAA approved driving school, DTS provides a discount on all driving packages of six hours or more to AAA members upon confirmation of their membership information. AAA discounts do not apply to partnering school special packages or on-line courses.
5. Cancellation Policy
24 hours notice is required for cancelling or rescheduling a lesson. Should the customer cancel a lesson within this 24 hour period, or in the event that the student is either unavailable, unfit or without proper permit, a charge for that training time will be applied to the account.
6. Unfavorable Conditions
DTS reserves the right to cancel a scheduled appointment in the event of weather related issues, hazardous conditions, or in the event that the instructor deems the student unfit to safely execute driving maneuvers.
Driver Training Services, as a third party tester does charge a fee for testing whether the testee is a student or not. The fee for testing is non-refundable pass or fail, and must be paid in full when the test is scheduled either by credit card or cash if scheduling in person. If the testee is a no show or no call there is a $45.00 rescheduling fee.